Southend-on-Sea · Seafront · Church Road · Under one roof
The Palace Hotel Southend & Grosvenor Casino Southend
An Edwardian seafront landmark with a casino floor on its ground floor, open all weekend.
The Palace has looked over Southend’s seafront since Edwardian days and now trades with IHG as The Palace Hotel Southend; Grosvenor Casino Southend holds the licence for its ground floor on Church Road, 24 hours from Friday to Sunday.
The Palace Hotel opened above Southend’s seafront in the Edwardian years and served as a naval hospital in the First World War before returning to hotel use. For years it traded as the Park Inn by Radisson Palace; in 2026 IHG lists it as The Palace Hotel Southend, an independent hotel “soon to be Garner Hotel”, with check-in at 3 pm, check-out at noon, guests aged 18 and over, one restaurant and a dog-friendly policy at £20 a night. The pier — the longest pleasure pier in the world — is a few minutes’ walk.
Grosvenor Casino Southend is licensed for “Ground Floor (Park Inn Palace), Church Road” — the register still carries the old hotel name, and it places the floor inside the hotel building. The casino opens from 10 am to 5 am from Monday to Thursday and around the clock from Friday to Sunday, with live gaming, slots, e-tables, a poker room, live sport, on-site parking and step-free access.
The casino keeps its own entrance. Southend Central station is eight minutes on foot with c2c trains to London Fenchurch Street.
Doors and tables
Doors
| Monday – Thursday | 10 am – 5 am |
|---|---|
| Friday – Sunday | Open 24 hours |
Live tables
Table hours: ask the casino
Hours shift on public holidays and for private events — confirm with the venue before you travel.
Entry rules
- Adults aged 18 and over. Photo ID is checked under the Think 25 policy — bring a passport or driving licence.
- No membership fee and no waiting period: show valid photo ID and sign in at the desk on your first visit, then walk in any time (Grosvenor FAQ).
- Dress code: Smart-casual; long trousers preferred over shorts, team shirts fine on match days (Grosvenor FAQ).
- Anyone enrolled in the SENSE self-exclusion scheme is refused entry.
On the floor
Facilities
Bars and restaurants listed here are inside the casino and reachable only through its 18+ entrance.
The hotel: The Palace Hotel Southend
- Group
- IHG · independent hotel, “soon to be Garner Hotel” (IHG page)
- Formerly
- Park Inn by Radisson Palace, until 2026
- Address
- Church Road, Southend-on-Sea SS1 2AL
- Rooms
- 137 rooms (booking platforms)
- Check-in / Check-out
- 3 pm / noon
- Minimum check-in age
- 18
What the hotel adds
- Sea-view rooms with balconies (former hotel website)
- Dog-friendly, £20 per dog per night (IHG)
- One on-site restaurant (IHG)
- Smoke-free hotel (IHG)
The hotel changed brand in 2026: IHG now lists it as The Palace Hotel Southend and the former Radisson page no longer exists. The 137-room figure comes from the former Radisson pages via search summaries and is not confirmed on the IHG page.
How they connect
Under one roof. The casino floor is inside the hotel building. It may still have its own street door.
The Gambling Commission register records the casino premises as “Ground Floor (Park Inn Palace), Church Road” — the same building, under the hotel’s former name. The casino keeps its own entrance.
The pairing rests on the licensed premises address in the Gambling Commission public register.
Getting there
About eight minutes on foot from Southend Central railway station (c2c to London Fenchurch Street).
Directions Opens the casino address in Google Maps (external service).
Address: Ground Floor, The Palace Hotel, Church Road, Southend-on-Sea SS1 2AL
Suite & Salon score: 84 out of 100
Sources for this page
Every figure above is taken from these pages on the check date. Where a hotel’s own site could not be read, the field is marked as a third-party figure. Facts checked 12 September 2026.
- grosvenorcasinos.com/local-casinos/southend — address, phone, opening hours, facilities
- Gambling Commission public register, Grosvenor Casinos Limited (account 614), premises list — premises entry (still under the former hotel name)
“Southend Grosvenor Casino, Ground Floor (Park Inn Palace), Church Road, Southend-on-sea, SS1 2AL”
- ihg.com — The Palace Hotel Southend (hotel code SENCR), read 18 September 2026 — hotel name, “soon to be Garner Hotel”, check-in 3 pm / check-out 12 pm, minimum age 18, front desk phone, pets £20, one restaurant
- Former Radisson pages via search summaries — 137 rooms — third-party figure